Privacy Policy
Effective Date: 13/05/2025
Website: www.rscaftan.com
At Rabab Essbai, we respect your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and protect your information.
1. Information We Collect
- Personal details: name, email, phone, address
- Order and payment details (processed via secure third-party gateways)
- Browsing data: IP address, device info, and website activity
2. How We Use Your Information
- To process and deliver your orders
- To provide customer support
- To send order updates or promotional messages (if opted-in)
- To improve website functionality and user experience
3. Data Sharing
We only share your information with trusted third-party service providers for order fulfillment, payment processing, and analytics. We do not sell or rent your data.
4. Data Security
We use secure technologies and best practices to keep your data safe.
5. Your Rights
You can request to access, correct, or delete your personal data at any time by contacting us.
6. Exchange & Return Policy
- We offer a 7-day exchange from delivery date.
- Items must be unworn, unused, and in original condition with a receipt or proof of purchase.
- To request an exchange, contact us via WhatsApp at +971503630308.
- No cash refunds. No returns. Exchange only.
7. Contact
For privacy concerns, email us at: rscaftan@gmail.com.